Store Operations Manager
\
The ideal candidate will be responsible for the day-to-day management of our retail store. Key responsibilities include managing staff, ensuring stock levels are maintained, and promoting a positive work environment.
\
A minimum of 2-3 years' experience in a dynamic retail management position is required. The successful candidate will have proven skills in people management, communication, and stock control.
\
Bonus, health insurance, and contributory pension are offered to successful candidates.
\
Your Responsibilities:
\
\
1. Manage and motivate a team of employees to deliver exceptional customer service and promote sales growth
\
2. Maintain accurate stock levels and manage inventory effectively
\
3. Develop and implement strategies to improve store performance and profitability
\
4. Ensure compliance with all relevant health and safety regulations
\
5. Recruit, train, and develop new employees to meet business needs
\
6. Collaborate with regional managers to set and achieve sales targets
\
7. Monitor and control costs to ensure financial efficiency
\
8. Lead by example and maintain a positive attitude in a fast-paced retail environment
\
9. Communicate effectively with employees, customers, and suppliers to build strong relationships and drive business growth
\
10. Actively seek opportunities to improve processes and procedures to increase efficiency and productivity
\
11. Stay up-to-date with industry trends and best practices to remain competitive
\
12. Participate in regular team meetings and contribute to the development of the business
\
13. Identify and mitigate risks to ensure a safe working environment
\
14. Engage in ongoing learning and professional development to enhance knowledge and skills
\
15. Safeguard company assets and confidential information at all times
\
16. Perform other duties as assigned by management
\
17. Maintain accurate records and reports to support business decision-making
\
18. Work collaboratively with colleagues to achieve shared goals and objectives
\
19. Embrace change and adapt to new challenges and initiatives
\
20. Contribute to a positive and inclusive work environment that values diversity and promotes employee well-being
\
21. Support and uphold company policies and procedures to ensure compliance and integrity
\
22. Promote a culture of excellence, innovation, and continuous improvement
\
23. Stay focused on delivering exceptional results and exceeding customer expectations
\
24. Act as a role model and mentor to junior employees to promote skill development and career advancement
\
25. Foster open communication and provide constructive feedback to support employee growth and development
\
26. Regularly review and assess performance to identify areas for improvement and opportunities for growth
\
27. Provide coaching and guidance to help employees overcome challenges and achieve their goals
\
28. Offer support and resources to help employees manage workload and stress
\
29. Continuously evaluate and refine processes to optimize efficiency and effectiveness
\
30. Maintain a high level of product knowledge to make informed decisions and provide expert advice to customers
\
31. Support and participate in cross-functional projects and initiatives to drive business growth and innovation
\
32. Cultivate relationships with internal stakeholders to ensure effective collaboration and communication
\
33. Stay informed about market trends and competitor activity to stay ahead of the competition
\
34. Identify opportunities to expand product offerings and improve customer experience
\
35. Develop and implement strategies to increase customer loyalty and retention
\
36. Maintain accurate and up-to-date knowledge of products, services, and promotions to provide excellent customer service
\
37. Develop and maintain strong relationships with suppliers to ensure timely delivery of products and services
\
38. Prioritize tasks and manage time effectively to meet deadlines and achieve goals
\
39. Build trust and credibility with employees, customers, and stakeholders through transparent communication and consistent behavior
\
40. Maintain confidentiality and handle sensitive information with discretion
\\