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Customer Service Administrator
Location:
Athy, IE
At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence. Our people are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our industry.
We aim to make a meaningful impact in the lives of our customers and communities. If you're looking for a company where you can learn, grow, and lead, join us as a Customer Service Administrator in Athy.
This role is a 6-month Fixed Term Contract.
The Customer Service Administrator provides essential administrative support to the Customer Services Team.
What You’ll Do
* Manage call lines for internal and external calls.
* Handle reception duties, including greeting visitors, sending samples, and receiving deliveries.
* Oversee and filter three inboxes, check customer orders, and direct inquiries to the appropriate teams.
* Support the sales team by inputting leads into Salesforce.
* Provide general administrative support, including handling post, sending couriers, and ordering office supplies.
* Perform other ad hoc administrative duties as required.
What You’ll Bring
* Previous experience in a receptionist or administrative role or other relevant support experience.
* Ability to work in a fast-paced environment.
* Strong prioritization and organizational skills, with the ability to work independently and collaboratively.
* Good communication skills and a customer-centric professional approach.
* Basic IT skills.
Why Join Us?
* Named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023.
* Our culture emphasizes connection and care, nurturing teamwork, communities, partnerships, and innovative ways of working, with a strong focus on safety and the work environment.
* Our ‘Road to Sustainability 2030’ aims to build a better, sustainable future through social and environmental responsibility and innovative solutions.
* We value diversity of thought and are committed to equal opportunities and zero tolerance towards discrimination.
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