Member service officer (mso)

Member Service Officer (MSO)
Pro Recruitment Ireland is delighted to offer this exciting opportunity based in Wicklow/south Dublin for a Member Services Officer.
Role Summary:
The MSO will be accountable to the Manager for carrying out a
range of administration and operational activities that contribute to the effective
running of the day to day operations of the credit union.
Principal Activities:

Providing quality service to the members.
Excellent cash handling experience.
Face- to Face,Telephone and On-Line interaction with members – Required
Complete other duties as assigned by the manager.
Undertake relevant training as required by the manager.
Opening Accounts administration and related functions.
Perform a range of supportive duties including filing and administrative tasks.
Work at all times in a professional, courteous, and friendly manner. Preserving confidentiality and adhering to all set policies.

The ideal candidate should have:

Excellent IT skills.
A strong interest and knowledge of the Credit Union movement and its values.
Excellent administration skills and attention to detail.
Experience of having worked in a credit union or financial institution would be an advantage.
Professional qualification relating to the credit union that would satisfy MCR (QFA, APA, CUA) would be of distinct benefit .
The ability to follow formal procedures, getting it right first time.
Excellent interpersonal and communication skills as well as a fluency of expression both oral and written.

CV’s by Email to aidan@prorecruitmentireland.ie
This Credit Union is an equal opportunities employer.
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