Leadership Role: Service Delivery Specialist
A global organization is seeking a skilled Service Delivery Specialist to oversee the planning and coordination of service activities across a team of engineers and service fitters.
About the Position
The Service Delivery Specialist will be responsible for managing job scheduling, allocating resources efficiently, and ensuring timely delivery of service work while maintaining high standards.
Key Responsibilities
* Manage job scheduling and resource allocation to optimize service delivery
* Ensure on-time completion of service tasks and maintain excellent quality standards
* Maintain regular communication with clients, providing updates and resolving issues in a professional manner
* Support business intelligence initiatives, reporting, and compliance within the service department
Requirements
* Proven experience in service coordination, engineering, or maintenance management roles
* Strong organizational and planning skills with the ability to manage multiple jobs and teams
* Excellent communication and client-facing skills with the ability to build strong relationships
* Proficiency in service management software and Microsoft Office tools
* Ability to work under pressure and adapt to changing priorities while maintaining a customer-centric approach
Benefits
* Competitive salary and benefits package including company vehicle
* Opportunity to work with a global leader in industrial technology
* Collaborative team environment with ongoing training and development opportunities
* Career progression opportunities within a growing service division
This role offers a unique blend of technical expertise and leadership skills, making it an attractive opportunity for professionals looking to take their career to the next level.