The Associate Director, IT Operational Technology is responsible for ensuring the reliable operation of the IOPS IT/OT infrastructure and operations. This includes providing administrative direction and support for daily operational activities of the IT Operations team.
Key Responsibilities
* Ensuring the reliable operation of the IOPS IT/OT infrastructure and operations by providing administrative direction and support for daily operational activities of the IT Operations team, including responsibility for all hardware and communications infrastructure, software licensing, and desk side support.
* Providing operational management of functions under established standards and processes set by corporate IT, integrating local resources with global teams for Data Center Operations, Network Services, Telecom/communications and System Monitoring, Asset Management, Desktop Support, and Security.
* Coordinating portions of Identity and Access Management (IAAM) to ensure secure and efficient access to IT resources, implementing and maintaining IAAM policies and procedures to protect sensitive information and systems.
* Collaborating with the security team to address IAAM-related issues and ensuring compliance with regulatory requirements.
* Planning and executing IT projects, ensuring they are completed on time, within scope, and within budget, and coordinating with other departments and stakeholders to ensure successful project delivery.
* Ensuring compliance with relevant regulations and standards and maintaining robust security measures to protect the organization's IT/OT infrastructure.
* Developing and implementing IT strategies that align with the organisation's goals and objectives.
Requirements
* A Bachelor's degree in Information Technology or a related field.
* 10 years of progressively more responsible experience, including 10 years of management experience and a minimum of three years' experience in an FDA or similarly regulated environment or equivalent combination of education and experience.
* Management and delivery experience, including management of a diverse technical team, including Helpdesk, Desktop, Server and Network staff.
* Experience managing vendors and managed services.
* Experience in developing and deploying Service Level Agreements (SLAs), Metrics and other best practices as well as successfully implementing ITIL practices into an organization.
* Experience with Business Continuity and Disaster Recovery planning.
About Regeneron
We have an inclusive and diverse culture that provides comprehensive benefits, which often include health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels.
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.