Posted: 11h ago
Offer description
Vendor Coordinator
We are seeking a Vendor Coordinator to manage, coordinate and report on third-party relationships with collections vendors, network operators and meter installation partners.
1. DCA Collections Vendor Management: Manage the workflow for third-party DCA across all business units, ensuring timely and accurate process for placement of Yuno Final Bills, Oil Final bills, and PPP final bills.
2. Monitor and Review Third Party vendor performance, compile monthly performance reporting, and suggest improvements.
3. Manage third party DCA queries, liaising with credit management, billing, and CX stakeholders to track and resolve open queries in a timely manner.
4. Manage cross check and sign off third party DCA invoices monthly.
Market Messages - Network Operators
Manage Vacant/DeEng/ReEng processes, send market messages, act as point of contact for network operators, and track, report, and resolve any credit management market message issues.
PPP Meter Installation Partner
Implement efficient process for Revenue Jobs, ensure completion, report monthly on revenue job success rates, issues, and plans for improvement, and review installer invoices and cross check invoiced work v actual work completed.
Prioritize weekly workflow based on maximum impact to long term no access revenue loss or unreconciled consumption, work with credit management lead, coordinate with field ops specialists, implement reporting, and participate in continuous improvement initiatives.
Familiarity with energy market messaging is an advantage. At least 2 years experience in a similar role, high attention to detail, proficient in MS Office, strong communication skills, and ability to adapt to changing industry trends and regulatory requirements are required.
