Job Opportunity
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Online Sales Executive Job Description:
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We are seeking a skilled Online Sales Executive to join our e-commerce team. As an Online Sales Executive, you will play a key role in driving revenue growth, enhancing customer experience, and supporting our online presence.
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Key Responsibilities:
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* Customer Service: Provide exceptional customer service and administrative support to ensure smooth day-to-day operations.
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* Respond Promptly to customer inquiries via phone, email, or webchat.
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* Actively Engage with online leads and convert inquiries into successful sales.
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* Upsell & Add-On Opportunities: Maximize revenue by offering relevant add-on products and solutions during customer interactions.
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* Trouble Shooting: Resolve customer complaints or escalate them to the appropriate department.
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Requirements:
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* At Least Two Years Experience in a similar role.
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* A Proven Record of converting calls into sales.
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* Goal-Driven and results-focused individual with a desire to be successful.
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* Strong IT Skills and excellent telephone manner.
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* Ability to Use Initiative, be hard working, conscientious, and possess strong motivational skills.
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Why Join Us?
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Our company offers a fun, fast-paced work environment, culture of developing and promoting from within, generous staff discounts, pension scheme, bonus scheme, educational support scheme, discounted corporate rate health care, free employee assistance programme, wellbeing initiatives, career development opportunities, continuous professional development with dedicated training resources, and a wonderful employee discount card.
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Apply Now