Venue Assistant Manager – Waterford
Excel Recruitment is currently recruiting an experienced and enthusiastic Venue Assistant Manager for our client's well-established entertainment business in Waterford. This is a fantastic opportunity to join a customer-focused and fast-paced environment, offering a modern and engaging entertainment experience.
We are seeking candidates from retail or hospitality backgrounds-such as assistant managers in supermarkets, phone retailers, discount stores, or hotels-who are looking to step into a dynamic and exciting role where customer service and team leadership are at the core.
Salary: €35k – €40k
Responsibilities:
1. Support the Venue Manager in the day-to-day operations of the business, ensuring a smooth and professional customer experience
2. Deliver consistently high standards of customer service and operational excellence
3. Handle customer queries and concerns with professionalism, always aligning with company policies
4. Foster positive communication and teamwork between staff and management
5. Assist in recruiting, training, and motivating team members to ensure a high-performing, customer-focused culture
6. Embrace and lead the implementation of new initiatives and innovations in how the venue operates
7. Ensure completion of all administration, reporting, and procedural tasks, maintaining compliance across the venue
Requirements:
8. Minimum 2 years of Assistant Manager experience in retail or hospitality settings
9. Excellent organisational and time management skills, with the ability to prioritise and meet deadlines
10. Strong verbal and written communication skills
11. Confident using Microsoft Word, Excel, and internal systems
12. A proven ability to coach and develop team members, ensuring exceptional service delivery
13. Comfortable handling challenging situations in a calm and professional manner
14. Positive, team-driven attitude with the ability to influence both staff and wider business stakeholders
This is a fantastic opportunity for a people-focused, hands-on Venue Assistant Manager who is passionate about customer service and ready to take the next step in a lively and rewarding environment.
Apply today to Lee Dunne via the link below. All applications will be treated with strict confidentiality.
INDNIK