Overview
Hotel Operations Manager – 4-Star Property
Location:
North Co.
Dublin
Type:
Full-Time | 5 days over 7 | 45 hours per week
About the Role
An exciting opportunity has become available for a skilled and experienced
Hotel Operations Manager
to join the senior leadership team at a busy and well-regarded 4-star hotel in North County Dublin.
The property forms part of a wider Irish-owned hospitality and retail group, known for its long-standing presence in the Irish market and commitment to service excellence.
If you're an enthusiastic leader with a passion for hotel operations and a track record of achieving results, this could be your next great move.
Key Responsibilities
Oversee the full day-to-day operations of a 66-bedroom 4-star hotel
Lead a team of 45+ staff across all departments, ensuring smooth shift operations
Work alongside the Operations Director in setting budgets, targets, and hotel strategy
Collaborate with department heads to ensure alignment with company standards and objectives
Maintain high levels of guest satisfaction by ensuring consistent service delivery
Drive internal sales initiatives in collaboration with the hotel and group sales teams
Ensure all Health & Safety protocols and property standards are maintained
Facilitate regular team meetings, including sales, HOD, food & beverage, and daily planning sessions
Manage and monitor the hotel's HACCP plan with relevant departments
Lead training and development initiatives to continuously improve team performance
What You'll Need
2+ years' experience in a similar Hotel Operations Manager or Senior Ops role (3*/4* property)
Strong working knowledge of all hotel departments, especially food & beverage and events
Experience in leading, training, and developing staff and management teams
A proven track record in delivering results and meeting commercial targets
Understanding and experience with HACCP systems and hotel compliance
Familiarity with front office systems and general hotel technology
Solid grasp of hotel financials, forecasting, and reporting
Excellent leadership, communication, and organisational skills
Ability to work both independently and as part of a wider team
Fluent English – both written and spoken
What's on Offer
Free parking
Complimentary staff meals while on duty
Company pension scheme
Access to group health insurance (discounted rates)
Ongoing training and development opportunities
Staff reward & recognition initiatives
Employee Assistance Programme (EAP & Wellness Support)
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