Responsibilities
* Field incoming calls, faxes and emails from customers and sales representatives and input sales orders on to system in a timely and efficient manner
* Complete all required administration functions so that accurate records are maintained at all times
* Be aware of all promotional activity and utilise promotions as a tool to generate increased business
* Liaise as necessary with the Sales Force, keeping lines of communication open and updating Reps on ad-hoc information as it arises
* Develop and maintain Strong Working Relationships with customer trading teams and internal sales and marketing. Manage issues, opportunities and threats as they arise
* Manage, maintain and utilise customer records (CRM) to generate increased sales
* Handle customer queries that may arise as service queries
* Develop strong business relationships with all your customers
* Maintain regular contact in accordance with call planning schedule
* Attend training to develop relevant knowledge, techniques and skills
Skills Required
* Experience liaising with trade customers
* Excellent communication, organisational and time management skills
* Ability to work and contribute within a team
* Strong interpersonal skills and excellent customer service manner
* Ability to use own initiative to identify, pursue and secure opportunities
* Excellent presentation skills
* Self-motivated and enthusiastic
* Proficient IT skills especially Excel & Microsoft Office
* Previous experience working in a Healthstore or Pharmacy would be a distinct advantage
Benefits
* Salary in line with industry expectations and experience
* Career progression opportunities
* Pension
* Annual Bonus
* Life assurance
Training will be provided to the suitable candidate
**This role is not suitable for working from home and will be office based, as a result all applicants must be living within commuting distance of Dublin 10. All applicants must also have a Full EU passport or work permit.
Job Types: Full-time, Permanent
Pay: €31,000.00 per year
Benefits:
* Company events
* Company pension
* On-site parking
* Sick pay
* Wellness program
Work Location: In person