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It assistant

Dublin
The Shanty Educational Project Ltd t/a An Cosán
It assistant
Posted: 22 January
Offer description

Job Description


Ref: #CES-2424105

Address: AN COSÁN, Kiltalown Village Centre, Fortunestown Road, Dublin 24, D24 R3PN

Eligibility: Eligibility to participate on Community Employment is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more or 18 years and over for certain disadvantaged groups. Your eligibility will have to be verified by the Department.

To register your interest you can contact an Employment Personal Advisor (EPA) in your local Intreo Centre.

Applicants should supply suitable character references and be prepared to complete a Garda vetting application form.


Duties


This is a developmental opportunity, no experience necessary. Accredited training will be provided to support your career.

As an IT Assistant, you will:

* Assist learners and staff with technical issues or queries, providing friendly and patient support.
* Help manage the Laptop Loan Scheme, including updating spreadsheets, contacting learners, and organising digital and physical files.
* Set up classrooms for computer‑based sessions, ensuring equipment and resources are ready for use.
* Support online Zoom classes by moderating sessions and assisting with attendance tracking.
* Create and upload user guides and resources to SharePoint for easy access by staff and learners.
* Provide assistance to tutors with any technical issues that arise during classes.
* Conduct site visits – Garda vetting may be required.
* Learn and apply basic IT troubleshooting skills.
* Maintain accurate records of tasks completed, including support offered and attendance in classes.


Benefits


Community Employment Programme – 19.5 hours per week.

* Opportunity to upskill.
* Certified training.
* Work‑life balance.
* No experience needed – all training and support will be provided.
* Increase in weekly payment.


Additional Information


Sector: Information Technology.

This role offers an excellent opportunity to gain foundational IT skills, with on‑the‑job training provided to develop confidence and expertise. Join us to begin your journey in the IT sector


Contact Information


Contact Person: Tetiana Voitovych, Community Employment Supervisor.

Phone: +353 1 462 8488 | 083 209 7860

Email: T.Voitovych@ancosan.ie

Website: www.ancosan.ie

Address: Kiltalown Village Centre, Jobstown, Tallaght, D24 R3PN


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