Job Title: Assistant Manager
Our organization is seeking a highly organized and dynamic leader to oversee daily operations, ensure exceptional customer experiences, and drive operational efficiency at a busy GastroBar/Restaurant in Cork.
The ideal candidate will play a critical role in maintaining the Venue's reputation for quality service, lively atmosphere, and operational excellence.
Key Responsibilities:
1. Operational Oversight: Working closely with the Operations Manager, manage day-to-day operations of the bar and restaurant, including front-of-house and back-of-house activities. Ensure compliance with health, safety, and sanitation regulations, including food safety standards and liquor licensing requirements. Oversee daily operations, greeting guests, managing seating arrangements, special requests and control flow and speed of orders to Kitchen.
2. Staff Management: Support, train, mentor -and supervise staff, including bartenders and servers. Create staff schedules to ensure adequate coverage while optimizing labor costs. Foster a positive work environment, addressing staff concerns and promoting teamwork.
3. Customer Experience: Ensure high standards of customer service are maintained, addressing customer feedback and resolving issues promptly. Monitor dining and bar areas to ensure a welcoming and enjoyable atmosphere for guests. Collaborate with the Management team to uphold the brand's reputation.
4. Financial Management: Monitor and manage budgets, including labor, food, and beverage costs. Analyze sales reports and operational data to identify areas for cost savings and revenue growth.
5. Marketing and Events: Collaborate with the marketing team to promote private dining, special events, promotions, weekly specials etc Oversee the planning and execution of special events, weddings, themed nights to enhance guest engagement.
6. Facility Management: Oversee security, maintenance and cleanliness of the restaurant and bar areas, ensuring a safe and inviting environment. Coordinate with vendors for repairs, maintenance, and equipment upgrades as needed.
Requirements:
* Minimum of 3 years of experience in GastroBar / Restaurant management, with at least 2 years in an Assistant / Operations Managers role.
* Strong knowledge of food and beverage operations, service standards etc Excellent leadership, communication, and interpersonal skills.
* Ability to work in a fast-paced environment and handle multiple priorities.
* Familiarity with POS systems, scheduling software, and basic financial reporting.
* Understanding of local health, safety, and liquor regulations.
* Availability to work evenings, weekends, and holidays as required.