The Logistics & Quality Control Supervisor will be responsible for maintaining productivity and quality levels within the quality control side of the department. They are required to maximise productivity within the Logistics department. The Quality Control & Logistics Supervisor will also be responsible for all incoming and outgoing goods. They will supervise Fonfix’s logistics department and staff. They will also assist Department head in any areas required.Main Responsibilities:Receipt of all incoming goods ensuring repair jobs booked in same day.Managing the transfer of Batch work units between returns department andLogisticsManaging the receipt and despatch of configuration work to company HQ and raising and accepting Distribution OrdersOversight of Microsoft CRM (customer relationship management) logistics assigned tasksIn-coming/outgoing consignments, using internal computer system, despatch books and direct contact with the company, or courier (DPD, An Post, Relay, DSV).Customer unknownsCourier returnsPrioritise work throughout the day to ensure logistics staff completes all duties by end of shift.Ensure that 100% of processed handsets on Awaiting Despatch status are packed and despatched daily as per despatch schedule.Ensure that all outgoing consignments are correct.Manage the picking and packing of all customer consignments.Carry out stock takes including:Weekly despatch materialsMonthly VSP (Bailment devices) stock checksDaily stocktake of configuration stockQuality Testing of all repaired handsetsManaging of reports relating to Logistics department includingEnd of shift reporting to Logistics statusesDaily Operational meeting updates on incoming and despatch.Maintaining QA Fails database and QC fails.Management of Warehouse 16 stock, Insurance BER’s/ UTR’s (devices not repairable)Management of all non-stock inventory into Fonfix (i.e stationary, padded envelopes)Carry out any other duties requested by Fonfix management teamRequired Skills/Experience:1-2 years experience in a similar roleDegree qualified with background in Logisctics/ Business Operations / Supply Chain etc.Knowledge and interest in Telecom SectorUnderstanding of all end to end supply chain functionAttention to detail, planning and organisational skills*NB: All applicants CVS will be reviewed and should your skillset match our client’s requirements, we will contact you via email / mobile. We are also happy to consider you for other open opportunities within Firstaff. If however, you object to us holding your data on file, please acknowledge via email by return.Firstaff Personnel Consultants85/86 Grafton StreetDublin 2Ireland
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