Overview
At Center Parcs all our accommodation has been designed and built to the highest standards. We need a team to uphold these standards and exceed guest expectation. Our Housekeeping team maintains more than 700 units of accommodation, from apartments and penthouses to Lodges and Treehouses, and looks after public areas and office spaces. This is the largest team in each Village.
Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.
Housekeeping Team Leader - Accommodation
In this role you will supervise the smooth and efficient running of the cleaning operation for accommodation units and a team of Housekeeping Assistants. You will provide training and development to all colleagues within the department to ensure the highest standards of cleanliness and hygiene are achieved daily.
As a Team Leader, you will assist with the organisation and allocation of duties, motivate and develop your team, monitor cleaning standards and ensure maximum security is maintained within the housekeeping department in relation to keys, stores, guests and company property at all times. Good verbal and written communication skills are required, along with an organised and methodical approach to work. The ideal candidate will be flexible and adaptable, have a motivational approach with their team and have previous supervisory experience.
Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Longford Forest, as it is not easily accessible by public transport. If you plan to use public transport, please plan your journey accordingly.
Hours of Work
We have the following contracts available on a flexible basis. This means that your hours and days of work could vary each week, but you will always receive at least your contracted hours each period.
64 hours per 4-week period – Fully flexible over 7 days
60 hours per 4-week period – Fixed term until 30 January 2026
Please state your desired contracted hours from the options above under the suitability section of your application form.
As our village is open 365 days of the year, your working hours will include public/bank holidays and during Christmas and/or New Year on a rota basis with a premium rate of pay for hours worked on Sundays.
Experience, Skills & Qualifications
Essential requirements:
* Sociably confident with excellent interpersonal skills and the ability to support, develop and lead a team
* Good knowledge and exposure to using technology and hand-held devices, with a willingness to be trained on relevant apps and software
* Have a motivational approach to colleagues and work
* Empathetic and supportive approach to leading a team
Desirable requirements:
* Experience of leading a team in a demanding service-driven environment
* Previous experience in the cleaning and/or hospitality industry
* Customer service experience
* Ability to coach and encourage individuals to be accountable for their own performance
About the Benefits
Center Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:
* Colleague Bonus Scheme
* Pension Scheme with Life Assurance
* Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
* Free use of our leisure facilities
* Discounted Center Parcs breaks
* 20% discount in our restaurant and retail outlets
* Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
* An Employee Assistance Program - providing support on financial, health and legal matters
* Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we’d love to see your application.
Interviews to be held: Ongoing
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
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We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. Please let us know if you require any support or reasonable adjustments during the application or interview process.
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