Job Description As a Pre-Sales Engineer at Edge Tier, you will serve as the technical expert and trusted advisor for prospective customers. Your goal is to connect technical capability with business value, ensuring customers clearly see how our technology transforms customer service operations. Key Responsibilities: * Lead technical discovery with prospects to uncover pain points, data structures, and operational processes in customer service environments. * Design and deliver tailored demonstrations of our products that address customer-specific needs, using real-world data and relevant use cases.
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