Overview
We are recruiting on behalf of our client, a well-established business located in Cookstown Industrial Estate, for a professional and customer-focused
Customer Service Representative
.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing client queries, and delivering exceptional service.
Job title, location, employment type, salary and hours:
Customer Service Representative
at Cookstown Industrial Estate, Tallaght.
Employment Type:
Full-Time, Permanent.
Salary:
Negotiable (DOE).
Hours:
Monday – Friday.
Key Responsibilities
Handle inbound calls, emails, and queries from customers in a professional manner.
Provide accurate information regarding products, services, and orders.
Log, track, and resolve customer issues efficiently.
Liaise with internal departments to ensure smooth order processing and problem resolution.
Maintain customer records and update databases as required.
Support the wider team with administrative and service-related tasks.
Requirements
Previous experience in a customer service, call centre, or office-based support role.
Excellent communication skills, both verbal and written.
Strong IT skills (Microsoft Office and CRM systems desirable).
Ability to multitask and manage time effectively.
Positive, professional, and client-focused approach.
What's on Offer
Full-time permanent role with a growing company.
Competitive and negotiable salary.
Monday to Friday working hours – no late nights or weekends.
Supportive and friendly working environment.
Career development opportunities.
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