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Bar manager

Galway
5* Glenlo Abbey Hotel and Estate
Bar manager
Posted: 11 October
Offer description

The 5* Glenlo Abbey Hotel & Estate (part of the MHL Hotel Collection) is currently recruiting for a Bar Manager (Palmers Bar and Kitchen) to join our award winning team. Glenlo Abbey Hotel and Estate is located on the banks of Lough Corrib on a 138-acre estate with the original 18th century manor house dating back to the 1740's. The Hotel comprises of 74 bedrooms including 6 suites, 11 Luxury Self-Catering Lodges, Corrib Room (catering for meetings, events, and weddings for up to 170 guests), River Room Restaurant, Palmers Bar and Kitchen, 2AA Rosette Pullman Restaurant (set aboard original Dining Carriages from the Orient Express), Glo Spa & Wellness, a 9 Hole Christy O'Connor Jr designed Championship Golf course and a 21 bay driving range. MAIN DUTIES AND RESPONSIBILITIES Manage the day to day running of a busy bar and Restaurant To ensure that the overall cleanliness and hygiene standards are being implemented and monitored in line with statutory requirements. To ensure that the department is complying with all Health & Safety, Food Hygiene and all other statutory and legal requirements. Ensure your departmental Standard Operating Procedures (SOP) documents are updated. To report accidents of guests or staff and ensure that an Accident Report Form is completed. Ensuring Risk Assessments are carried out and cleaning schedules are recorded. To positively promote sales awareness within the department, & at all times maximizing sales opportunities to achieve/exceed budget sales targets. To be actively involved and contribute/deliver sales in the bar. To include in house opportunities/average spend targeting. To identify and implement new and innovative concepts/service standards that will maintain a competitive and leading edge over our Competitive set Engage the team with upselling and revenue goals in line with departmental goals. Costing out of rosters in line with forecast while not compromising service levels. To ensure that all new employees fully understand the hotel cash handling procedures and that there is a signed copy of cash handling procedures on all employee files. Demonstrate assertiveness to instruct, firmly represent organisational standards and goals, or discipline as necessary In conjunction with the Food & Beverage Management Team to ensure departmental skills training is carried out in a systemic and professional way and recorded and that all employees are fully aware and implementing departmental Standard of procedures. Attend or read the handover briefing at the beginning of your shift to ensure that you are aware of any special requirements for the day. Actively participate in the recruitment and selection of new team members ensuring both a skills and hotel culture fit. Monitor employee satisfaction and engagement to limit employee turnover To create an environment which promotes employee morale and encourages the team to have pride in their area of work with a high level of commitment. To maintain regular and effective communication within the team and all levels by holding daily briefing sessions with the immediate team and attending meetings as required. To ensure that all Bar employees are complying with the Company uniform standards and are presented in a professional well-groomed manner. To ensure that correct lighting levels and music levels are being adhered to. About the position: The main purpose of this role will be the delivery of a high-quality service in the Palmer Bar and Restaurant. The manager will hold responsibility for the highest levels of guest satisfaction while ensuring operational and financial target delivery. This position will report directly to senior hotel management Ideal candidate will possess: Role would suit a customer focused hospitality professional. An exceptional knowledge in beverage and bar management You will be a people focused manager to support and mentor all staff About the MHL Hotel Collection: MHL group is a renowned portfolio of well known, high profile Hotels throughout Ireland. Our core business rotates around our exceptional people. We provide a comprehensive on-boarding, upskilling and professional development process. Guided through this process you will be introduced to management relevant to your new role and to our business. Skills: Customer Focus Excellent Beverage Knowledge standards

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