Job Description:
We are seeking a skilled professional to join our team as a Solutions Consultant in Sofia, Bulgaria. As part of this role, you will provide customer support across various channels, troubleshoot and resolve product-related issues using CRM and ticketing systems effectively.
Key Responsibilities
* Provide exceptional customer support via phone, email, and chat
* Troubleshoot complex product-related issues in a timely manner
* Utilize CRM and ticketing systems efficiently to manage cases
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