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Member services officer - blackrock credit union, dublin

Dublin
Irish League of Credit Unions
Service
€60,000 - €80,000 a year
Posted: 7 May
Offer description

Member Services Officer - Blackrock Credit Union, Dublin


Member Services Officer - Blackrock Credit Union, Dublin

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Blackrock Credit Union, Dublin

Applications are invited for the position of

Member Services Officer

Contract Terms: Part-time basis of approx. 20 hours per week, for a fixed term of 6 months.

Job Purpose/Primary Objectives

The Member Services Officer will be accountable to the Manager/Assistant Manager of the credit union for carrying out a range of administrative and operational activities that contribute to the effective running of the credit union and providing quality services to the members.

Key Responsibilities


* Assisting members with their account management, processing of loan applications, onboarding new members, assisting members with credit control queries and any other queries they may have.
* Providing the members of the credit union with a courteous, pleasant and professional service. This can be via the phone, face to face interaction at the counter, through our website / email, or by providing back office support.
* Back office administrative and operational duties as the needs of the office require.

Skills And Experience Required

* Experience working in a frontline role within a credit union, branch banking or similar financial institution preferable
* QFA/APA/CUA preferable, or willing to work towards qualifications
* Good administration skills and attention to detail
* Excellent communication and interpersonal skills
* Good computer skills: Word, Excel, Outlook
* Ability to work under own initiative with minimal direction
* Ability to work to deadlines and targets, can prioritise tasks under pressure
* Strong team- work ability

If interested, please email your cv to: manager@blackrockcu.ie, or send by post to our office in Blackrock

Closing date for applications: Friday 2nd May 2025

Blackrock Credit Union is an Equal Opportunities Employer


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Part-time


Job function

* Job function

Other

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