Territory Sales Manager/TCS Engineer - Northern Ireland & ROIJoin Lyreco UK and Ireland as a Territory Sales Manager/TCS Engineer - Northern Ireland & ROI.Location: Northern Ireland & ROIContract Type: Permanent, Full TimeHours: Monday - Friday, 36.25 hours/weekRole OverviewAs a Territory Sales Manager / TCS Engineer, you will manage existing accounts, promote our janitorial products, and handle the installation, service, and maintenance of dispensing and dosing equipment.Key ResponsibilitiesTerritory Sales ManagerIdentify janitorial business opportunities.Report on sales results weekly, monthly, quarterly, and annually.Assess customer needs and recommend product solutions.Collaborate with sales and internal teams to achieve goals.Address customer inquiries regarding features, pricing, and services.Cross-sell additional service products when appropriate.TCS EngineerInstall, commission, maintain, and repair dispensing and dosing equipment.Assemble and unpack equipment, perform servicing and maintenance.Conduct quality assurance checks and verify equipment operation.Diagnose faults, troubleshoot, and organize repairs.Prepare quotes for parts, manage parts inventory, and ensure proper documentation.Return unused parts and complete electronic job sheets.Maintain communication with the Technical Customer Services Team.Manage van stock levels.Skills, Knowledge & ExperienceProficient in MS Office.Experience working with electrical systems and basic plumbing.2-5 years in dispensing or dosing equipment engineering preferred.Full UK driving license.Strong communication, organizational, and customer service skills.Ability to work independently and as part of a team.Benefits23 days annual leave plus statutory holidays.Pension & Life Assurance Scheme.Commission Scheme.Private medical insurance, including online GP and wellbeing app.Cycle to Work Scheme, retail and eye care vouchers.Community volunteering days.Career development opportunities.Long Service Awards and career breaks after 3 years.Note: Employment is provisional pending right to work in the UK, driver's license, and background checks.Lyreco UK and Ireland values diversity and inclusion and is committed to staff wellbeing and environmental sustainability.This role supports the Zenith Engineering function.Additional DetailsSeniority Level: Mid-Senior levelEmployment Type: Full-timeJob Function: Sales and Business DevelopmentIndustries: Retail Office Equipment
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