Duty Manager - Supermarket Location: Dundalk, Co. Louth We are currently recruiting a Duty Manager to join a busy and well-established supermarket in Dundalk. This role is ideal for an experienced retail professional who enjoys leading teams, delivering excellent customer service, and ensuring high operational standards in a fast-paced grocery environment. The Role Reporting to the Store Manager, the Duty Manager will support the day-to-day running of the store, taking responsibility for staff supervision, customer experience, and operational excellence during assigned shifts. You will lead by example, motivate the team, and ensure standards are maintained across all departments. Key Responsibilities Ensure outstanding customer service is delivered at all times Oversee the smooth running of the store by planning, prioritising, and delegating daily tasks Lead, motivate, and support the team to achieve store and service excellence standards Maintain high standards in merchandising, pricing, stock rotation, and food quality Assist with staff training, induction, and ongoing development Manage staff performance through regular feedback, recognition, and support Handle customer queries and complaints professionally and in line with store procedures Ensure compliance with store policies, procedures, and relevant legislation Monitor timekeeping, attendance, and presentation standards Attend management meetings and support new initiatives and ways of working Take responsibility for the store during assigned shifts Requirements Minimum 1 year's experience in a customer-facing retail or supervisory role Strong communication and interpersonal skills Ability to lead and motivate a team in a fast-paced environment Well organised, proactive, and able to use initiative Strong attention to detail and commitment to high standards Passion for grocery retail and customer service What's on Offer Competitive rate of pay, depending on experience Opportunities for training and career progression Supportive team environment Permanent role in a busy Dundalk location Skills: communication skills sales and time management