Job Title: Assistant Front Office Manager
Location: Co. Cavan (Hotel)
Role Type: Full-time, Permanent
Reports To: Front Office Manager
About the Role:
The Noel Group is a leading recruitment agency operating nationwide across the hospitality sector. We are proud to partner with a prestigious client in the hospitality industry to search for a talented Assistant Reception Manager to join their team in Cavan.
An established 4-star hotel is seeking a dynamic and motivated Assistant Front Office Manager to support the Front Office Manager in leading the reception and guest services team.
The role involves overseeing daily operations, ensuring smooth check-in and check-out processes, and driving high service standards across the front office. This is a fantastic opportunity for a hospitality professional who is passionate about guest experience and eager to take the next step in their career.
What’s in it for you?
* Up to €38,000 per annum
* Opportunities for career growth and progression within the hotel group
* Staff discounts on hotel stays
* Supportive, professional, and friendly working environment
Key Responsibilities
* Assist in managing day-to-day front office operations including reception, reservations, and guest relations.
* Supervise, train, and motivate the front office team to deliver consistent 4-star service standards.
* Handle guest feedback and complaints with professionalism and efficiency.
* Support scheduling, rostering, and performance management of team members.
* Collaborate with other hotel departments to ensure seamless guest experiences.
* Monitor occupancy levels, manage room allocation, and support upselling initiatives.
* Ensure compliance with company policies, health & safety, and brand requirements.
Key Requirements
* Previous experience in a supervisory or assistant management role within a hotel front office (4-star or higher preferred).
* Strong leadership, organisational, and communication skills.
* Passionate about delivering excellent guest service.
* Knowledge of hotel PMS systems (Opera, Fidelio, or similar desirable).
* Flexibility to work a variety of shifts, including evenings and weekends.
* Professional appearance with a positive, proactive attitude.
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