Membership Support Officer
Excel Recruitment is seeking a Membership Support Officer for our client who specialises in the non-profit and community sector. This is a fantastic opportunity to join a small, dedicated team supporting a large national membership base across Ireland. This is a full-time permanent position and would suit a candidate with great attention to detail and experience with data input.
Responsibilities
1. Ensure the membership database is accurate and up to date
2. Process new and renewing memberships, including payments and issuing cards
3. Handle large volumes of membership data from local groups
4. Export reports from the CRM in Excel format for management
5. Respond to member queries by phone and email with empathy and clarity
6. Suggest improvements to processes and data handling
7. Support the team during busy periods
8. Manage daily post and log payments
9. Process mailshot requests from external clients
Requirements
10. Experience using a CRM system, preferably Salesforce
11. Strong attention to detail and comfortable with repetitive data tasks
12. Fluent spoken and written English
13. Clear communicator with excellent people skills
If you would like to apply for this Membership Support Officer role, please apply using the link below. If you have any questions, please contact Laurence on 01-8717605. For similar live jobs, please see the Excel Recruitment website.
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