My client are a regulaotory body seeking a member service coordinator to join their team on a permnament basis in their Dublin office.
In this role, you will be required to support operational, administrative and communication tasks, ideal for someone who is organised, detail-oriented and enjoys working with people.
Strong communication skills and a member-focused approach are essential.
Responsibilities: Membership & Administrative Support Process and manage membership applications and updates.
Maintain accurate member records and databases.
Coordinate credential applications (e.g.
CERA) and CPD tracking.
Manage recruitment notices and website content updates.
Provide support for committees, general office tasks, and the actuarial team.
Communications & Design Draft member communications such as newsletters and announcements.
Design visual content for social media, events, and web.
Conduct surveys and analyse feedback.
Handle member queries professionally via phone and email.
Create promotional materials for LinkedIn and the website.
Event & Webinar Coordination Assist in organising webinars and in-person events.
Handle logistics including venue booking, AV coordination, registration, and technical setup.
Perform pre- and post-event administration.
Support attendees, speakers, and manage on-site logistics.
Create and analyse post-event surveys and reports Key Requirments: Essential Skills: Strong organisational and multitasking skills Excellent communication (written and verbal) Proficient in Microsoft Office (Word, Excel, Outlook) Comfortable using tech platforms for webinars and databases Customer-focused with stakeholder engagement experience Desirable Skills: Basic graphic design (e.g., Canva, Adobe Express) Experience with membership organisations or professional bodies Background in coordinating events or educational activities Personal Attributes: Proactive, adaptable, and detail-oriented Highly organised and accurate Independent and team-oriented worker Friendly, approachable, and professional demeanor Skills: Member Service Coordinator Permanent Dublin City