Job Description:
This role involves the management of warranty claims in an automotive dealership environment.
Key responsibilities include reviewing and processing warranty claims according to manufacturer guidelines and internal policies.
Collaboration with service advisors and technicians is required to gather and verify necessary documentation for claims submission.
Maintenance of organised and accurate records of all warranty documentation and communications is also essential.
Liaising with manufacturers and suppliers to resolve warranty-related issues is a key aspect of this position.
Monitoring warranty receivables, following up on outstanding claims, and ensuring prompt payment are additional responsibilities.
Staying updated on manufacturer warranty policies and procedures to ensure compliance and accuracy is crucial.
Providing excellent customer service for warranty-related inquiries and concerns is also expected.
Requirements:
* Previous experience in warranty administration within an automotive dealership or similar environment is preferred.
* Exceptional organisational skills and strong attention to detail are required.
* Effective communication and interpersonal skills for working across teams and with external partners are essential.
* Proficiency in data entry and record-keeping systems is necessary.
* Ability to prioritise tasks and work independently to meet deadlines is crucial.
* Knowledge of automotive industry warranty processes is advantageous.
Benefits:
This is a fantastic opportunity for a motivated individual seeking to develop their career within the motor industry.
Passion, dedication, and a drive for excellence are highly valued.
The ability to make a positive impact and contribute to the success of the business is a major benefit of this role.
Others:
Apply now to be considered for this rewarding position.