Assistant (Duty) Manager Job Overview
This role offers an exciting opportunity for an experienced Assistant Manager to join a leading hospitality group in Dublin 4.
The successful candidate will be responsible for overseeing day-to-day hotel operations, maintaining exceptional standards of customer service, supervising staff, and ensuring compliance across all departments.
The position provides a genuine chance to develop your career within a progressive and supportive environment.
Key Responsibilities:
* Oversee the day-to-day running of all hotel departments during assigned shifts
* Maintain consistent operational standards and a welcoming atmosphere throughout the property
* Inspire and motivate staff, encouraging high performance and teamwork
* Ensure detailed and effective shift handovers for continuity
* Professionally respond to guest enquiries and efficiently address any complaints
* Take part in management meetings, sharing updates across teams
* Monitor safety and security protocols, conducting regular checks and quickly addressing hazards
* Enforce company policies, procedures, and SOPs to optimise efficiency
* Keep all hotel areas neat, tidy, and inviting for guests and staff
* Assist with induction and ongoing staff training and development initiatives
* Handle administrative tasks such as report writing, record keeping, and minute taking
* Help drive GDPR and data protection compliance
Required Skills and Qualifications:
* Strong ability to manage, guide, and develop teams
* Excellent organisation and prioritisation skills with a sharp eye for detail
* Exceptional customer service and people skills, with a diplomatic approach to conflict resolution
* Clear and confident communication style, both written and verbal
* Proven to work independently, making sound decisions under pressure
* Comfortable handling a mix of administrative tasks and compliance duties
* Discreet in managing confidential information relating to staff and guests
* Flexible attitude with a readiness to contribute wherever needed
Benefits:
* Genuine opportunity to develop your career within a progressive and supportive environment
Others:
* For more information, please apply through the link provided for the attention of Naomi Kelly or call Osborne Recruitment on .
* If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set please attach your CV via the link provided.
* Please submit your updated CV in Word Format.
* If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
* Osborne are proud to be an Equal Opportunity Employer.