Role OverviewThe role of Central Office Enquiry Support is an integral part of the sales teams across for both brands. Reporting to the Sales Manager this person will have an exciting and rewarding role, in a result oriented and fast-paced environment.Role ResponsibilitiesThe main purpose of the role is to support the Sales Teams with sales tasks, such as:Responding to incoming phone and email enquiries pro-actively and efficientlyAchieve sales targets setMaintaining CRM system with accurate client information and note recordingKnowledge of all Creche locations, services provided, fee structures and available childcare fundingEnsure accurate booking process, deposit payment and effectively manage waiting listsInternal and external customer supportSupport the Sales Manager with reports, projects / ad-hoc requestsGeneral reception and administration dutiesRequired QualificationsWe are looking for someone who has previous work experience in the service industry and has worked in a sales, reception or administrative capacity for a minimum of 1 year.Excellent communication and customer service skillsStrong attention to detailExcellent IT skills – particularly in MS SuiteAbility to work both independently and as part of a teamDiscretion and Professionalism in all aspects of their workAbility to prioritise and organise work assignments