Position: Programme Administrator Contract: 12-Month Contract, Full-Time Reports to: Programme Team-Lead Location: Dublin Office (Hybrid) Overview: A leader in career education since ****, Hibernia College is Ireland's ?
rst accredited blended learning third-level institution.
The College has grown rapidly in scale, strength and stature since its foundation and specialises in the delivery of programmes up to level 9 NFQ with particular focus in professional education, including initial teacher and nurse education programmes.
Hibernia College is an established leader in pioneering new education technologies and embracing change in the ever-evolving world of education, ensuring students receive best practice, real-time learning throughout its curricula with access to outstanding faculty and innovative technology.
Job Purpose: Providing academic administrative support to students in a busy and demanding department.
The Programme Administrator provides a high quality service to the student body.
The role of Programme Administrator is to facilitate the effective provision of a positive student experience across the programme.
The Programme Administrator provides administrative support throughout the student lifecycle.
Responsibilities: Overarching: Be aware of all quality assurance policies within the Quality Assurance Framework.
Keep accurate student records as relevant to the role in line with data protection policies and College housekeeping procedures.
Attend relevant meetings and record minutes when required.
Programme Related: Ensure students are well supported throughout the programme they are undertaking.
Assist with the organisation and registration of students at orientation days.
Work closely with the relevant teams to ensure the smooth and successful running of the programme(s).
Be first point of contact for (non-academic) student queries by phone and helpdesk.
Direct students to appropriate policies, procedures or personnel.
Update the student calendar in the virtual learning environment.
Verify tutor invoices for payment as required.
Communicate regularly with students and ensure students have clear guidelines and instructions through the lifecycle of the programme.
Support the School Placement team in the administration of School Placement blocks.
Work with the Student Services Officer in monitoring student attendance.
Preparation and coordination of delivery of packs for onsite activities as relevant.
Provide support for assessment programme.
Maintain module mark sheets in line with College policies.
Process and coordinate moderation of Continuous Assessments.
Work with the VLE team and the Learning Technologist in the issuing of grades on the Virtual Learning Environment (VLE) for all Continuous Assessments.
Liaise with tutors in relation to issue and return of continuous assessments, examinations, moderation and results.
Process continuous assessment feedback and liaise with relevant parties with regards moderation.
Securely store and maintain information relating to students in the student record system as appropriate.
Assist with organisation of the graduation ceremony.
Undertake any other duties required as determined by line manager.
Requirements/Qualifications: Essential Relevant third level qualification or diploma Experience in similar role Excellent administrative and organisational skills with the ability to prioritise their work and to meet strict deadlines Excellent communication skills both verbal and written Excellent attention to detail Ability to work on their own and also within a team Clear evidence of self-motivation, with an ability to work under pressure as part of a rapidly evolving environment Pro-active, enthusiastic and student-oriented approach to work Excellent knowledge of Microsoft office with particular focus on Excel Desirable Competency in written and spoken Irish Proven track record of working effectively within a regulatory framework Please note the College reserves the right to close the role prior to this date should a suitable applicant be found.
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