Job Description
We are committed to finding individuals who not only have the right skills but who elevate our customer experience and share our passion for innovation, integrity, and service excellence.
The role of Master Technician involves accurately diagnosing and repairing a wide range of mechanical and electrical faults on customers' cars. You must ensure a fantastic standard of work and aim for a first-time fix, every time.
This is a great opportunity for a Master Technician looking to keep up to date with modern vehicle technologies and develop skills in a multi-franchise environment. Ongoing training is available for the right candidate.
* Inspecting vehicle engine and mechanical/electrical components and diagnosing issues accurately using computer-based diagnostic equipment.
* Repairing or replacing broken or defective parts and confirming that defects have been resolved.
* Training other members of the team in various diagnostic and repair methods.
* Liaising with the vehicle manufacturer and customers to accurately communicate faults and repairs needed.
* Recording test results and findings and maintaining records to manufacturer requirements.
* Assisting in workshop planning and the pre-diagnosis of vehicle faults, including the speculative ordering of parts, to ensure a first-time fix.
* Road testing vehicles to check repairs.
Required Skills and Qualifications
Essential skills include:
* A minimum of Light Vehicle Maintenance Level 3.
* Solid, proven work experience with one of the leading vehicle manufacturers, achieving Diagnostic/Master level.
* Ability to work in a competent and efficient manner both as part of a team and independently.
* Ability to follow checklists and ensure that all procedures are completed.
* High levels of accuracy and attention to detail.
* Ability to follow instructions and listening skills.
* A high level of organisation.
* Strong communication skills to liaise with manufacturers and customers.
* An understanding of great customer service.
* A full UK driving licence.
Benefits
Ongoing training is available for the right candidate. This is a great opportunity for a Master Technician looking to keep up to date with modern vehicle technologies and develop skills in a multi-franchise environment.
Others
We believe that our employees are our greatest asset. If you have the skills and qualifications we're looking for, we'd love to hear from you.