Reporting toour Market Manager forIreland,the
OrderManagementSpecialist
willhelpto shapeourcustomer experience by supporting the smooth andaccurateprocessing of orders, from confirmation through to delivery.
This entry-level position works closely with sales,logistics,supply chain teams,vendors,and customerscontributing to the effective management of orders,timelyresolution of queries, and the delivery of consistent service standards.
You'llbe encouraged to take ownership of your work, learn through experience, and contribute ideas that support the wider team and business.We will providehands-ontraining and development for this role.
Howyou'llmake an impact
Ensure timely release of orders and a fulfilment of pre-established standards and policies to achieve customer satisfaction.
Monitor and resolve order issues and process errors.
Act as the point of contact for clients with queries, quotes, order processing.
Work with the Supply Chain team on order management and shipping support.
Prepare dispatch and shipping documentation for customers, qualify payments.
Enter orders into SAP and maintain order databases.
Create purchase orders for suppliers and internal work orders.
Work with wider Sales and Project
Your background
Previous experience in a Customer Service/Administrative/Order Processing environment desired, not essential.
A keen eye for attention to detail and accuracy.
The ability to communicate effectively, over the phone, via email and face to face.
Good PC skills, including Microsoft Office suite, specifically Outlook, Wordand Excel desired.
Job type Full time
Experience Entry Level
Job function Sales, Marketing & Product Management
Contract Regular
Publication date **********
Reference number R*******
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