Brand Ambassador / Customer Service Representative – Dublin Airport (Bus Éireann)
Employer: Brandtactics Ltd.
Location: Dublin Airport – Atrium Road
Employment Type: Full-Time and Part-Time positions available
Pay Rate: €14.00 per hour
Hours: Flexible Roster: Monday - Sunday :- 10am – 7pm (9hr Shift)
About the Role
Based on the busy Atrium Road, the main arrival and departure point for coaches at Dublin Airport. This role places you outside, right at the heart of the action. Every day, thousands of passengers pass through this area, and you'll be there as the friendly, helpful face of Bus Éireann, ensuring their journey starts or ends smoothly.
Part Time Role Requirements
Someone who is seeking a permanent part-time role and is willing to work between 1 to 3 days per week and has reliable transport to the airport.
As a Customer Service Officer and Brand Ambassador, you'll be outdoors, welcoming travellers, answering questions, and directing them to the right coach or service. Whether you're helping with luggage, giving directions, or offering a reassuring smile, you'll play a vital part in shaping each customer's first impression of Bus Éireann and Ireland itself.
This is a fast-paced, people-focused role — perfect for someone who enjoys being on their feet, engaging with others, and making a real difference every day.
What You'll Do
* Provide a warm, helpful presence for passengers arriving and departing through Dublin Airport.
* Support customers with clear and professional travel and ticket information.
* Assist with luggage handling, signage, queue management, and passenger flow during busy periods.
* Represent the Bus Éireann brand consistently and in a positive manner at all times.
* Work closely with airport operations and transport partners to ensure smooth customer experiences.
* Complete daily activity and incident reporting through our digital reporting system.
What We're Looking For
* Someone living Northside or City (for ease of travel to the airport)
* Excellent communication and people skills.
* A professional, approachable attitude and pride in delivering great service.
* Someone who can work between Busáras and Dublin Airport, depending on holiday, roster changes or illness cover
* Ability to work independently and as part of a busy team.
* Reliability and flexibility for shifts between Monday and Sunday.
* Previous customer-facing or hospitality experience is an advantage, but full training is provided.
What We Offer
* €14.00 per hour.
* Full training and branded uniform provided.
* Supportive team environment.
* Opportunities for part-time and full-time work throughout the year.
If you enjoy meeting people and creating a positive first impression, we'd love to hear from you.
Apply Now and include your availability i.e. days you are available. Please email
Job Types: Part-time, Permanent
Pay: €13.50-€14.00 per hour
Expected hours: 1 – 20 per week
Application question(s):
* Are you seeking Permanent Part Time Work ?
* Have you easy access to Transport to the Airport ?
* Daily Shifts are 10am to 7pm, what days are you available ?
Work Location: In person