Customer Support Representative - Maintenance Planning
Reference: MAY20258903
Expiry date: 11:30, Wed, 11th Jun 2025
Location: Darlington
Benefits: -
Location: Darlington, with the option for hybrid working after successfully completing probation.
Contract: Full-time, 37.5 hours per week, Monday to Friday, between 8:00 AM and 5:30 PM.
Salary: £23,874.98 per annum.
Are you a proactive and detail-oriented professional with a passion for keeping things running smoothly?
If you’re looking for a new challenge for the new year, join us here at Northgate Vehicle Hire! We are seeking a Maintenance Planning Administrator to help us keep our fleet in peak condition and our customers on the road.
As a Maintenance Planning Administrator, you’ll be the backbone of our maintenance operations, ensuring our fleet is safe, reliable, and ready for action. Your responsibilities will include:
* Scheduling and coordinating routine and emergency vehicle maintenance.
* Managing records of servicing, repairs, and inspections.
* Liaising with technicians, suppliers, and other team members to ensure seamless operations.
* Monitoring compliance with safety and legal standards.
* Keeping our customers informed about their vehicles’ status.
Join Northgate Vehicle Hire as a Maintenance Planning Administrator and enjoy some outstanding benefits …
Our benefits include a competitive salary, annual leave starting at 24 days (increasing with service), pension contributions, financial benefits like life assurance, savings schemes, referral bonuses, and discounts via our Benefits App. We also offer wellbeing and lifestyle services, motoring benefits, and a financial wellbeing app, Wagestream, to help you manage your finances.
About You
* Proven organisational and administration skills with a proactive mindset.
* Strong IT skills - you're quick to learn and adapt to new systems.
* Exceptional communication abilities to build relationships and respond clearly.
* A customer-first mindset, capable of handling queries professionally.
* Passion for collaboration and delivering excellent service.
About Us
With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re committed to keeping people and businesses moving. As part of ZIGUP, a leading provider of integrated mobility solutions across the UK, Ireland, and Spain, we offer opportunities to thrive in an industry-leading business surrounded by inspiring individuals.
We are agile. We are experts. We are imaginative. We are reliable.
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