At Eli Lilly and Company, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees worldwide work to discover and bring life-changing medicines to those in need, improve understanding and management of disease, and give back through philanthropy and volunteerism. We prioritize our work and put people first. We seek individuals committed to making life better globally.
Eli Lilly Cork Overview
Eli Lilly Cork comprises a diverse team of over 2000 employees from 60 nationalities, delivering innovative solutions across Business Service functions including Finance, IT, Medical, and Clinical Trials. Our campus in Little Island offers flexible hybrid work options, healthcare, pension, life assurance, subsidized canteen, onsite gym, travel subsidies, and parking. We also provide in-house development services, educational assistance, and wellbeing initiatives to enrich our colleagues' careers.
Commitment to Diversity, Equity, and Inclusion
We embrace all dimensions of diversity, including ethnicity, nationality, culture, age, sexuality, disabilities, and gender. Our pillars—EnAble, Age & Culture, LGBTQ+, and GIN-Gender Inclusion Network—support our inclusive culture. EnAble, in partnership with Access Lilly, promotes accessibility and disability confidence within and beyond our organization.
Role: Clinical Systems Management/Emerging Technology Operations
This role supports systems used in clinical trial management, based in Cork with collaboration with the US team. It involves ensuring operational excellence, compliance, and quality of clinical systems, supporting system development, lifecycle management, and digital technologies including data migration services.
Primary Responsibilities
1. Maintain expertise in clinical trial systems and digital health technologies.
2. Manage business systems and digital health technology operations and planning.
3. Coordinate system support, maintenance, and deployment activities.
4. Assist with implementation of new releases and patches, including training and process updates.
5. Resolve system issues promptly, conduct root cause analysis.
6. Identify risks and develop solutions for sustainability.
7. Improve system functionality and efficiency continuously.
8. Collaborate across functions, geographies, and vendors.
9. Respond to user feedback and manage user access.
10. Support system testing, audits, and inspections.
11. Develop user training materials and maintain knowledge bases.
12. Perform data migration activities and quality checks.
13. Develop and monitor performance metrics.
Minimum Qualifications
* Bachelor's degree in Computer Science or IT (preferred).
* Experience in medical, clinical, or pharmaceutical fields (preferred).
* At least 5 years of industry or clinical experience.
Additional Preferences
* Advanced degree in relevant field.
* Experience with clinical data systems and current technologies.
* Project management skills in data migration and reporting.
* Strong interpersonal, leadership, and communication skills.
* Problem-solving, critical thinking, and conflict resolution abilities.
* Flexibility, adaptability, and learning agility.
* Knowledge of regulatory and quality standards in clinical data.
* Customer focus and teamwork skills.
Lilly is committed to accessibility and equal opportunity. If you need accommodations during the application process, please complete our workplace accommodation request form. We do not discriminate based on age, race, religion, gender, sexual orientation, disability, or protected status.