Job Description
The Assistant Store Manager plays a pivotal role in supporting the Management Team to deliver outstanding results and meet targets. This position entails overseeing daily store operations, managing and supervising a team of sales assistants, and maintaining exceptional standards of visual merchandising.
Key Responsibilities
* Oversee daily store operations to ensure seamless functioning and efficient workflows.
* Manage and supervise a team of sales assistants to optimize performance and productivity.
* Provide training and development opportunities to staff members to enhance their skills and knowledge.
* Maintain high standards of visual merchandising through regular audits and improvements.
* Monitor and manage stock levels to minimize waste and maximize profitability.
* Handle customer inquiries and complaints in a professional and courteous manner.
* Ensure a clean and safe store environment by implementing and maintaining health and safety protocols.
* Manage cash handling and financial transactions accurately and efficiently.
* Deliver excellent customer service at all times to foster loyalty and drive sales growth.
Requirements
* Proven experience as an Assistant Store Manager or similar role with a track record of success.
* Strong leadership and team management skills to motivate and inspire staff.
* Excellent communication and interpersonal skills to build strong relationships with colleagues and customers.
* Ability to work in a fast-paced retail environment with flexibility and adaptability.
* Accuracy and attention to detail when handling cash and financial transactions.
* Strong problem-solving skills to address challenges and issues promptly.
* Ability to work flexible hours, including weekends and holidays, as required.
* Knowledge of inventory management and merchandising principles to drive sales growth.
* Ability to train and develop staff members to enhance their skills and knowledge.
Working Conditions
The Assistant Store Manager will be required to work in a dynamic and fast-paced retail environment, including weekends and holidays.