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Admin help desk coordinator

Dublin
Noel Recruitment
Help desk coordinator
Posted: 1 February
Offer description

Join Our Team Today We're looking for a Admin Helpdesk Coordinator to join our client's team and support their daily facilities management operations. In this role, you'll be the go-to person for all facilities-related queries. Your main duties will include logging service requests, prioritizing them, and ensuring they're resolved promptly while providing top-notch customer service. Key Responsibilities: Manage incoming requests through telephone, email, and online systems Log and prioritize maintenance and service requests Collaborate with internal teams, contractors, and external vendors Keep everyone updated on the status of requests and planned maintenance Monitor service delivery to ensure compliance with SLAs Maintain accurate records of requests, completed work, and costs Provide friendly and professional customer service Requirements: Experience in facilities management, helpdesk, or a similar role Familiarity with helpdesk or facilities management systems is a plus Strong organizational and communication skills Proficient in Microsoft Office (Word, Excel, Outlook) Ability to multiple task in a busy environment What we offer: Competitive hourly pay Supportive onsite environment Flexibility Weekly pay Full-time, on-site position If this role suits your experience and you're ready to move forward in your career, click APPLY now - we'd love to speak with you Skills: Facilities Management Helpdesk Coordination Maintenance Support Customer Service

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