Job Title: Business Development Representative
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About the Role:
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We are seeking a highly skilled and motivated Business Development Representative to join our team. As a key member of our sales team, you will be responsible for managing and growing a portfolio of customer accounts, driving transactional sales, and ensuring a seamless customer experience from quote to delivery.
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Your Mission:
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You will play a vital role in maintaining operational efficiency, CRM discipline, and customer engagement. Your core mission is to increase your assigned customer base revenue by providing fast, accurate, and proactive sales support.
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Responsibilities:
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* Manage an assigned base of Tier C customers, focusing on revenue growth and retention through proactive engagement.
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* Generate accurate sales quotes within 24 hours of request.
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* Coordinate with Operations and Finance teams to manage the full order lifecycle, from purchase order receipt to dispatch.
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* Log all customer interactions (emails, calls, WhatsApp, quotes) in CRM, ensuring data accuracy and up-to-date records.
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* Monitor and report on customer responsiveness and activity using CRM tools and engagement metrics.
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* Share weekly pricing updates and bi-monthly product news with customers via CRM and WhatsApp.
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* Adhere to service level agreements, including quote turnaround within 24 hours and order entry within 48 hours.
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Requirements:
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* 13 years experience in inside sales, customer service, or sales support (B2B environment preferred)
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* Strong communication and relationship-building skills
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* Experience with CRM systems (similar to Odoo)
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* High attention to detail, accuracy, and operational discipline
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* Ability to manage multiple tasks and priorities in a fast-paced environment
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* Proactive, target-driven, and customer-focused mindset
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* Familiarity with solar products or renewable energy sector is an advantage
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Why You'll Love This Role:
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This role offers a unique opportunity to work in a dynamic and rapidly growing industry, with a focus on delivering exceptional customer experiences and driving business growth.
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What We Offer:
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* A competitive salary and benefits package
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* Opportunities for professional development and career advancement
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* A collaborative and supportive work environment
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* The chance to work with a talented and experienced team
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How to Apply:
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If you're a driven and results-oriented sales professional looking for a new challenge, please submit your CV for consideration.