About The Role
We seek an accomplished Operations Director to lead our hospitality team at a high-profile stadium venue.
* Develop and execute strategies for exceptional customer service, operational efficiency, and staff performance across all departments.
* Direct and manage a skilled team of professionals in front-of-house and kitchen operations.
* Oversee financial management, including budgets, stock control, and supplier partnerships.
* Promote consistency and quality through implementation of Standard Operating Procedures.
Requirements
* A minimum of 3-5 years experience in a senior role within hospitality, stadiums, hotels, or large-scale events.
* Proven ability to lead high-volume operations with multiple facets.
* Strong financial acumen and experience managing profit and loss statements.
* Excellent leadership, communication, and organizational skills.
* A flexible approach with availability to work evenings, weekends, and event days.
Key Features
* Opportunity to develop and implement innovative operational strategies.
* Collaborative environment with a talented team of professionals.
* Ongoing training and development opportunities.