Job Title: Operations Director - ROI Region
A newly created leadership role, responsible for setting up and managing a high-quality customer-centric warehousing operation throughout the ROI.
About the Role:
This is an exceptional opportunity for a skilled operations professional to take full responsibility for the setup and ongoing management of our ROI warehousing and customer service operations. Reporting directly to the Senior UK Leadership Team, you will lead the establishment of our warehouse and customer service operations from scratch, leveraging your expertise to optimize processes and systems.
The successful candidate will be responsible for:
* Developing and implementing a comprehensive plan to establish our ROI operations, in conjunction with the Senior Leadership Team.
* Ongoing management of all operations, ensuring timely and accurate order fulfillment while maximizing customer satisfaction.
* Developing operational policies and procedures to drive efficiency and productivity improvements.
* Maintaining compliance with health and safety regulations.
* Recruiting, training, mentoring, and developing staff members.
Key Skills and Qualifications:
To succeed in this challenging and rewarding role, you must possess the following skills and qualifications:
* Proven experience in warehouse operations, including pick, pack, dispatch, and customer service.
* Strong leadership and team management abilities.
* Excellent organizational and problem-solving skills.
* Effective communication and interpersonal skills.
* Proficiency in using warehouse management systems (WMS) and other relevant software.
What We Offer:
We offer a competitive salary and benefits package, opportunities for professional growth and development, and a supportive and collaborative working environment. As part of our senior leadership team, you will have the chance to contribute to the success of a fast-growing, forward-thinking business. If you are looking for a fresh and stimulating opportunity that utilizes your skills, knowledge, and experience, then we encourage you to apply.
Please submit your full CV, quoting reference number 10046.