Telecom Operations Engineer, Connect
We are seeking Support Engineers who are experts in SIP/VoIP to join our Dublin team to help us support and expand the Amazon Connect telecom infrastructure. Our technology is compelling, as it solves a common problem in a novel way — and it is unique in the industry. We are looking for engineers to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity.
The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues.
About the Job
You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow.