Hospitality Manager - Daytime (Monday to Friday) Dublin City Centre €45,000 About the Company A prestigious property offering an exceptional and professional working environment.
Our client provides a five-star experience for their members, offering not just resources but an atmosphere of excellence, comfort, and attention to detail.
We are seeking a Hospitality Manager to oversee the daily operations and ensure that every guest experience meets the highest standards of service and professionalism.
Your responsibilities As a Hospitality Manager, your responsibilities will include: Overseeing the daily operations, ensuring a smooth and efficient service during daytime hours (Monday to Friday).
Supervising and managing a team of hospitality staff to deliver outstanding customer service to all members and visitors.
Ensuring all areas of the property are maintained to the highest standard of cleanliness, organization, and comfort.
Responding to member requests and inquiries promptly, professionally, and with a high level of service.
Organizing and overseeing events, workshops, and special programming to enhance the member experience.
Ensuring adherence to all operational procedures and the code of conduct for both staff and members.
Handling guest feedback, complaints, and suggestions with professionalism, ensuring continuous improvement.
Collaborating with the management and support teams to ensure all logistical and hospitality needs are met.
Requirements Previous experience in a Five Star hospitality management role, preferably in a luxury, five-star environment (hotel, private club, or similar).
Exceptional customer service and communication skills, with the ability to manage guest expectations and deliver a high standard of service.
Strong organizational and multitasking abilities to manage the operations of the library effectively.
Ability to lead and motivate a team of hospitality staff.
A professional, polished appearance and demeanor, reflecting a five-star standard.
Proven problem-solving skills and ability to handle guest issues with tact and discretion.
Ability to work Monday to Friday, with flexibility for special events or extended hours as needed.
Salary & Benefits Competitive salary based on experience.
Monday to Friday daytime hours some flexibility.
A dynamic, respectful, and professional work environment.
Opportunities for career development within a unique and prestigious institution.
Join our client as Hospitality Manager and help provide a world-class experience in this prestigious property while ensuring exceptional service and comfort for all members and guests!
Salary & Benefits The HospitalityManager role offers: Salary guide of €45,000 Bonus potential based on performance Ongoing training and career progression opportunities CPERM22 INDCAT1 Skills: Five Star Hospitality Event Management Team Leadership Guest Service Communication Skills