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On-site tracking hardware support

Greystones
Genius Sports
Posted: 15 August
Offer description

About Genius SportsGenius Sports is a global leader in sports data and technology, powering the ecosystem that connects sports, betting, and media. With over 20 years of experience and a network of more than 500 sports league partnerships, Genius Sports delivers cutting-edge solutions across five core divisions. With offices across the globe, Genius Sports supports live operations that fuel the digital transformation of sport.Role OverviewAs an On-site Tracking Hardware Support (OTHS), you will be the first line of support for Genius Sports’ hardware infrastructure at sports venues. Your mission is to maintain, troubleshoot, and ensure the correct operation of the Dragon tracking systems and video streaming hardware used in elite stadiums.You will be a key point of contact on-site, working independently or with remote support from engineering teams, ensuring our equipment functions correctly before and during live sports events.Key ResponsibilitiesServe as the first responder for hardware and connectivity issues in stadiums (MD and MD-1 support).Perform basic troubleshooting and maintenance:Reseat, replace, or terminate copper and fibre cablesPower cycle/reboot network devices (servers, switches, routers)Clean, re-angle, and reposition cameras as neededConnect to networking equipment via laptop for diagnostics (with remote engineering support)Replace hardware components (e.g., cameras, cables, connectors) with provided equipmentDocument actions and issues post-visit via internal reporting systemsCoordinate with stadium staff and remote support teams in a professional mannerUse ladders and access elevated or restricted areas to maintain or inspect equipmentBe on call for urgent match-day (-1) support when requiredRequirementsTechnical Skills:Basic knowledge of networking hardware (Ethernet/fibre, switches, servers, routers)Comfortable using laptops for diagnostics and basic configurationExperience with hand tools, camera mounts, cable managementFamiliarity with cable termination (RJ45) is a plusOther Requirements:English proficiency (B1–B2 minimum) to communicate with remote teams and complete documentationAvailability on weekends and during match-day hours (some weekdays may also be required)Ability to work independently and solve problems under pressureComfortable with heights, ladder usage, and following health & safety protocolsWillingness to travel locally/regionally and transport equipment when needed (a vehicle is an asset)Turn your passion for sports into income – apply now and join Genius Sports as a Freelance On-site Tracking Hardware Support!Note: Please submit your CV in English.
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