Job Title: Quality Technical Services Manager
Role Overview:
In this critical leadership role, you will oversee the smooth operation of manufacturing processes, prevent disruptions, and drive continuous improvement initiatives.
Key Responsibilities:
* Ensure efficient production processes by managing equipment redundancy, validation, and laboratory practices.
* Measure and communicate process efficiency, delivering projects on time and within budgetary constraints.
* Lead procurement efforts for goods and services, ensuring compliance with company policies.
* Facilitate technical problem-solving and decision-making within areas of responsibility.
* Co-lead Quality Assurance initiatives, regulatory audits, and manage specification changes.
* Collaborate with leadership, providing guidance and solutions while ensuring alignment with Global Quality teams.
* Monitor team performance across key metrics (Safety, Quality, Delivery, Cost, People) and drive continuous improvement efforts.
* Oversee people management, including development, feedback, and performance evaluations.
* Stay current with industry trends to maintain competitive practices.
* Participate in the hiring process for critical roles and be a key member of the Site Quality Leadership team.
Required Skills and Qualifications:
* Bachelor's degree in Engineering or Science; postgraduate qualification preferred.
* 6+ years of experience in the medical device or highly regulated industry.
* Experience with audit management, process validation, CAPA systems, sterilization, and clean room environments.
* Strong project management and Six Sigma experience.
* Proficient in data analysis and reporting tools (Excel, Project, Minitab, Power BI).
Excellent leadership, communication, and interpersonal skills, with the ability to work independently and collaboratively.