Job Summary:
We are seeking an experienced Operations Manager to lead our daily operations across retail stores, e-commerce, and head office.
Main Responsibilities
* Oversee and coordinate the activities of retail stores, e-commerce, and head office teams.
* Manage finance, budgeting, and procurement processes.
* Lead HR processes including payroll, recruitment, onboarding, and compliance.
* Support and develop store managers, oversee new store openings, and manage vendor/retail partner relationships.
* Ensure e-commerce operations run smoothly, including Shopify, fulfilment, and logistics.
* Collaborate with the CEO on reporting, strategy, and business planning.
This role requires strong commercial acumen, leadership skills, and experience in finance, budgeting, and cost control. The ideal candidate will have a background in retail or operations management and be able to implement policies and processes in a scaling environment.
Key Skills and Qualifications:
* Proven experience in retail operations, finance, or related field.
* Strong leadership and management skills.
* Excellent communication and interpersonal skills.
* Able to work in a fast-paced environment and adapt to changing circumstances.
Benefits:
This is a rewarding opportunity to join a dynamic team and contribute to the growth and success of our business. We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.