Job Title: Food and Beverage Assistant
Job Summary:
The Food and Beverage Assistant provides exceptional customer service, assists in food and drink preparation, and ensures a clean, welcoming dining environment. They work under the supervision of a manager or supervisor to deliver high-quality service in a fast-paced setting.
Key Responsibilities:
* Greet and serve customers, take orders, and answer menu queries.
* Prepare and serve food and beverages, including alcoholic and non-alcoholic drinks, following recipes and safety standards.
* Maintain cleanliness of dining areas, service stations, and equipment, adhering to hygiene and safety regulations.
* Process payments, operate cash registers, and handle transactions accurately.
* Assist with setting up and clearing tables, ensuring timely service.
* Support stock management, including restocking supplies and monitoring inventory.
* Collaborate with kitchen and bar staff to ensure smooth operations.
* Handle customer complaints professionally and escalate issues when necessary.
Skills and Qualifications:
* Strong communication and interpersonal skills.
* Ability to work in a fast-paced environment and handle multiple tasks.
* Basic knowledge of food safety and hygiene standards.
* Team player with a customer-focused attitude.
* Previous experience in hospitality or food service is a plus but not always required.
* Flexibility to work evenings, weekends, and holidays.
Physical Requirements:
* Ability to stand for extended periods, lift moderate weights (e.g., trays, stock), and move quickly during busy shifts.
Education and Training:
* High school diploma or equivalent preferred.
* On-the-job training provided; food safety certification may be required.
Work Environment:
* Fast-paced, dynamic settings such as restaurants, hotels, or event venues.
* May involve working under pressure during peak hours.
Job Types: Full-time, Permanent
Pay: From €13.80 per hour
Benefits:
* Bike to work scheme
* Employee discount
Work Location: In person