The Noel Group is currently recruiting for an experienced Duty Manager on behalf of a well-established luxury hotel resort located in the scenic countryside of Co.
Laois.
We are seeking a motivated hospitality professional to join the existing management team and support the daily operations of the hotel.
The Duty Manager will support the smooth day-to-day running of the hotel and assist across operational departments as required.
The successful candidate will ensure guests receive a professional, courteous and efficient service throughout their stay while maintaining high operational standards across the property.
Duty Manager Responsibilities
Maintain and uphold standard operating procedures throughout the property
Work closely with Front Office and Reservations teams to ensure an excellent guest experience
Report directly to the Deputy General Manager regarding operational matters
Maintain a visible presence within the lobby and main guest areas throughout the day
Assist guests with reservations and bookings, ensuring confirmations are communicated clearly
Ensure all front-of-house and public areas are maintained to the required presentation standards
Monitor adherence to security and key control procedures
Remain informed of all daily hotel activities including conferences, weddings, VIP arrivals and events
Provide guests with information about the hotel and local attractions
Prepare weekly staff rosters and review daily staffing levels in line with business requirements
Complete weekly revenue and payroll forecasting within required timelines
Support the implementation and ongoing delivery of colleague training programmes
Participate in scheduled training sessions and management meetings
Assist other departments when operationally required
Conduct performance reviews and regular job chats with team members
Lead and motivate the team to encourage productivity and positive colleague engagement
Duty Manager Requirements
1-2 years of hotel management experience or strong supervisory experience within hospitality
Passion for delivering a high standard of guest service in a professional manner
Strong background in food and beverage operations
Excellent leadership, coaching and communication skills
Benefits of the role
Discounted accommodation rates
Health club membership
Training and development opportunities
Employee Assistance Programme
Supportive team environment
Meals and uniform provided
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