Posted: 29 October
Offer description
Hotel Operations Expert
The Hotel Operations Expert is responsible for overseeing all hotel operations during the night, ensuring guests receive exceptional service while maintaining safety, security, and efficient property management.
* Oversee night operations to guarantee smooth front office and public area performance.
* Deliver professional and friendly guest service, addressing issues or requests promptly.
* Conduct thorough nightly security checks throughout the property, upholding safety standards.
* Manage late check-ins, early check-outs, and ensure accurate guest accounts.
* Prepare detailed nightly reports and assist with financial reconciliations and audit tasks.
* Supervise the night team, ensuring high-quality duties completion.
