Job Opportunity for a Reception Manager
We are seeking an experienced hospitality professional to manage our hotel reception. The ideal candidate will have a strong track record of delivering excellent customer service and leadership skills.
The successful candidate will oversee the day-to-day operations of the reception, managing guest relations and ensuring seamless communication between departments.
Key responsibilities include:
* Managing the front office team to ensure high standards of service
* Coordinating with other departments to provide exceptional guest experiences
* Preparing staff rosters and scheduling efficiently
* Ensuring adherence to health and safety standards
Requirements:
* Previous experience as a Reception Manager or Assistant Reception Manager in a 4-star hotel
* Strong leadership and communication skills with a focus on customer service
* Proficiency in hotel property management systems
* Excellent organisational and multitasking skills
Benefits:
* Competitive salary
* Car parking
* Discounts within the hotel group
* Opportunities for career growth
* Meals on duty
* Use of hotel facilities