Company DescriptionTC Matthews is Ireland's premium flooring provider, offering an extensive range of flooring solutions at competitive prices. Renowned for exceptional expertise and attention to detail, our team is dedicated to delivering a seamless customer experience, from measurement to product selection and impeccable fitting. With vast experience in both domestic and commercial flooring, including the hospitality sector, TC Matthews has built a reputation for excellence and trust. To learn more about us, visit any of our branches or our website at Role DescriptionWe are seeking a dedicated Flooring Consultant, on-site role based in Dublin. Minimum 3 days per week, we are open to a full time role also. Responsibilities include engaging with customers to understand their flooring needs, providing expert advice on product options, measuring spaces, and coordinating seamless installations. You will also handle inquiries, maintain product knowledge, and deliver exceptional service to ensure customer satisfaction.QualificationsKnowledge of flooring products and materials, along with an understanding of design trends and industry standardsExcellent customer service skills, including active listening and communication to assist customers effectivelyAbility to perform accurate measurements, attention to detail, and organizational skillsProficiency in sales techniques, with the ability to upsell and recommend suitable solutionsPrevious experience in retail or flooring industry is a plusHigh level of personal initiative, problem-solving abilities, and a results-driven mindset