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Job Description
Job Description
Location: The Plaza Hotel, Belgard Square South, Tallaght
The Plaza Hotel
Join our fabulous team at The Plaza as Night Manager!
You will oversee operations of the Night Team.
About The Plaza Hotel
Welcome to The Plaza Hotel Dublin with 122 well-appointed ensuite bedrooms, state of the art conference facilities & excellent cuisine.
Over the last 2 years, the entire interior of the 4-star hotel has been extensively refurbished, now comprising of exciting new eateries. The hotel now offers 122 spacious, comfortable and ensuite bedrooms along with a number of large suites. Two large and naturally lit event spaces, together with 4 meeting suites allow for conferences and events of all sizes, ranging from 5-200 people.
Responsibilities
Job Title: Night Manager
Reports To: General Manager / Operations Manager / Front Office Manager
Job Summary
The Night Manager oversees hotel operations during night hours, ensuring smooth guest experiences, safety, and efficient front desk operations. They handle late check-ins, security concerns, financial reconciliations, and emergency situations while maintaining high service standards.
Key Responsibilities
Guest Services & Front Desk Operations
* Manage check-ins, check-outs, and guest inquiries efficiently.
* Handle guest complaints and resolve issues promptly.
* Monitor late arrivals and early departures, ensuring seamless service.
Security & Safety
* Ensure guest and staff safety during night hours.
* Conduct property inspections, fire walks and address security concerns.
* Coordinate with security personnel and respond to emergency situations (fire alarms, medical incidents, disturbances).
* Enforce hotel policies, including noise control and unauthorized access prevention.
Financial & Administrative Duties
* Oversee night audit processes, including reconciling daily transactions.
* Manage cash handling procedures and ensure proper balancing of tills.
* Monitor occupancy levels and handle walk-in reservations.
Staff Supervision & Team Leadership
* Supervise and support night staff, including front desk, housekeeping, and security teams.
* Delegate tasks to ensure efficiency in overnight operations.
* Provide training and guidance to night shift employees.
* Act as the main point of contact for any escalations.
Operational Oversight
* Ensure smooth handover to the morning team with detailed reports.
* Address maintenance and housekeeping issues that arise overnight.
* Monitor hotel facilities and ensure cleanliness and readiness for the following day.
About The Role
Perks and Benefits of working at The Plaza Hotel
* Competitive rate of pay
* PRSA pension scheme
* Career progression opportunities across the Windward group
* Employee Assistance Programme
* Digital Wellness Programme
* Complimentary, high quality meals on duty
* Discounted room & dining rates in Windward properties for you as well as friends and family
* Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days
About Windward Management
The Plaza and Tallaght Cross Hotels are managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners
Join Us Today as Night Manager!
Skills Needed
About The Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
Company Culture
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Desired Criteria
Required Criteria
Closing DateSaturday 21st June, 2025
Contract Typefulltime
SalaryBased on Experience
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Hospitality
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