Security Operations Engineer Identity Governance & Administration Cork, Ireland About the Company We are currently working with a global healthcare and life sciences organization driven by innovation and compassion. Their mission is to improve lives through breakthrough medicines, advanced research, and a commitment to integrity and excellence. With operations across multiple regions, we combine cutting-edge science with a people-first culture, empowering our teams to make a meaningful impact on health worldwide. About the Position Were looking for a Security Operations Engineer (SecOps) specializing in Identity Governance and Administration (IGA) to help strengthen the global cybersecurity posture of our client. In this role, youll play a key part in managing, monitoring, and optimizing enterprise identity systems, ensuring users have secure, appropriate, and timely access to company resources. Youll be a hands-on contributor in a global operations environment, resolving incidents, managing changes, and continuously improving identity and access management processes. Collaboration with cross-functional teams will be essential to ensure compliance, mitigate risk, and drive operational excellence across identity platforms. Key Responsibilities Support and maintain enterprise Identity Governance systems, ensuring consistent uptime, performance, and compliance. Execute incident, change, and problem management processes aligned with ITIL best practices. Monitor system health, respond to alerts, and manage resolution of identity-related incidents. Apply patches, upgrades, and security updates to IAM platforms. Analyze system performance data and recommend improvements to enhance stability and scalability. Maintain comprehensive documentation including system configurations, procedures, and incident reports. Collaborate with IT, application, and security teams to resolve issues and plan integrations. Support internal and external audit activities and ensure adherence to compliance requirements. Conduct root-cause analysis for recurring issues and implement preventive measures. Contribute to process automation and continuous improvement initiatives. On-Call Support Participate in a structured global on-call rotation to support critical identity services outside standard working hours (every 4-6 weeks). Provide rapid response and resolution for high-priority IAM incidents during weekends or holidays, following a shared follow-the-sun model with other global teams. Experience/Requirements Required Bachelors degree in Computer Science, Engineering, Information Systems, or related technical discipline. 13 years of professional experience in Identity and Access Management (IAM), particularly in provisioning, access control, and governance. Preferred Familiarity with IT service management processes (ITIL). Understanding of security fundamentals, authentication protocols, and access control models. Experience with IAM platforms such as Microsoft Identity Manager, Entra ID (Azure AD), or SailPoint. Proficiency in scripting or automation using PowerShell, Python, NodeJS, or similar languages. Exposure to cloud environments (AWS, Azure) and understanding of related security frameworks. Strong analytical and communication skills with the ability to collaborate across distributed teams. Industry certifications such as CISSP, CISM, or equivalent are a plus